Digital Edges Solution Limited aims to provide the highest quality services. However, if you’re not satisfied, our refund policy is outlined below:
1. Eligibility for Refund
Refunds may be considered under the following conditions:
- Service was not delivered as promised.
- There is a documented error or failure on our part.
- A written refund request is submitted within 7 days of service delivery.
2. Non-Refundable Services
- Custom software development after client approval.
- Third-party service fees (e.g., domain, hosting).
- Services that are partially completed or already consumed.
3. Process
To request a refund, contact us at info@digitaledgessolutionlimited.com with your order details and the reason for your request. Refunds, if approved, will be processed within 7–14 business days.
4. Dispute Resolution
Any disputes will be resolved amicably, and where necessary, through legal channels as per the governing laws of the country of operation.